Everything the House Does for You
Ten dedicated services, one concierge desk. From the suite you sleep in to the car that collects you at the airport — each is booked, priced and confirmed through a single point of contact on bonzarooms.com.
Signature Suites
Reservations & upgrades across four tiers.
DetailsGaming Salon
Hosted VIP access to Casino Canberra.
DetailsSpa Journeys
Hydrothermal circuits & treatments.
DetailsFine Dining
Chef's counter & private dining rooms.
DetailsCorporate Events
Boardrooms, summits & retreats.
DetailsWeddings
Ceremonies & celebrations to 180 guests.
DetailsTransfers & Valet
Chauffeured fleet & airport meets.
DetailsExcursions
Curated wine country & capital tours.
DetailsCabana Club
Rooftop pool cabanas by the day.
DetailsLong-Stay
Monthly residences with full services.
DetailsLanding in Canberra, Seamlessly
Fifteen minutes separate the runway from our porte-cochère — and our drivers know which approach avoids the morning queue. Private arrivals, commercial connections and the occasional helicopter transfer all land the same way: a name card, a cold towel, a smooth drive.
Airport meet
Heli transfer
Key-ready check-in
The Arrival Protocol
Flight tracked
We monitor your tail number or flight code — delays never strand a driver.
Meet at the barrier
Name card, luggage taken, car cooling or warming already.
Check-in en route
Registration completed in the car — you walk straight to the lift.
Three Excursions We Swear By
Our head concierge keeps a notebook of places that never make the brochures. These three get requested more than all the others combined.
Theo Nakamura
Les Clefs d'Or member since 2017
The Murrumbateman Pour
Three cellar doors that don't take walk-ins — Clonakilla, Shaw, and a garage producer pouring unlisted shiraz from the barrel. Half-day, chauffeured.
After-Hours at the Gallery
A private walkthrough of the National Gallery's major works before doors open — arranged through our arts foundation partners.
Brindabella by Helicopter
Thirty minutes over the ranges at golden hour, landing at a mountain vineyard for lunch — the single most rebooked excursion we run.
The Meditation Garden
Level three holds a small gravel garden that most guests discover by accident and then defend fiercely. Raked each morning at six, it hosts a ten-person tea ceremony every afternoon and stays open — and silent — until midnight.
- Daily matcha service at 15:00, eight seats
- Guided morning meditation Tue & Sat, 07:30
- Phones sleep in linen pouches at the gate
A Cinema for Twelve
Basement level, wine-velvet walls, a 4K laser projector and a catalogue of four hundred prints — book the whole room for your party and the screening list becomes yours alone.
Request the vault
The Garage Downstairs
Six vehicles on permanent standby — two executive sedans, an SUV for the wineries, a people-mover for groups, and two EVs charging on level B1 for guest hire. Valet parking runs twenty-four hours.
Travelling With the Whole Crew
Family stays get their own logic: suites that connect rather than adjoin, a supervised club for ages four to twelve, and babysitting booked by the hour through the same concierge line as everything else.
Kids' club
08:00–13:00 daily
Babysitting
Vetted carers, hourly
Games den
Board games & consoles
Early supper
Kids' menu from 17:30
Rooms Where Decisions Happen
Five meeting spaces on a dedicated conference floor — from a ten-seat boardroom to a 160-delegate ballroom. Encrypted AV, same-floor espresso, and an events team that has run everything from budget lock-ups to product launches.
Plan an EventThe Boardroom
10 seatsLeather chairs, 8K wall, lake view, and a coffee service that never needs to be asked for twice.
The Ballroom
160 seatsPillarless space with a rigging grid, green room, and a catering kitchen hidden behind the panelling.
Sky Parlour
24 seatsLevel 15 — used for signings, launches and dinners where the view does half the talking.
Studio Pair
2×16 seatsTwin breakout rooms with writable walls — built for workshops that actually work.
Booking Services, Explained
One Desk, Ten Services
Message the concierge once — transfers, tables, treatments and tee times all come back in a single itinerary.